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Category: Troubleshooting

I'm not receiving my MFA verification code by SMS. What should I do?

Make sure your phone number is entered correctly (10 digits, US numbers only). Check that your phone has cellular service. Wait a minute and request the code again — sometimes there is a brief delivery delay. If you still don't receive it, try the Call option instead of SMS, or switch to an authenticator app.


Troubleshooting