Skip to main content
  • Learn
  • About AskMD

Get more from AskMD

  • Ask about symptoms, meds, tests, or next steps and get clear explanations in plain language.
  • Add your insurance to see what's covered and find in-network care.
  • Connect your records so answers reflect your real health picture.

Already have an account?

Loading
Privacy PolicyConsumer health data privacyTerms of use
Copyright Sharecare © 2026.
Cookie policyYour privacy choices
Copyright Sharecare © 2026.
Loading
Back to support

Category: Troubleshooting

My location isn't being detected. What should I do?

Make sure you've granted AskMD permission to access your device location in your phone's settings. Alternatively, enter your ZIP code manually in any tool that requires location.


Troubleshooting