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21 ARTICLES
What kinds of health questions can I ask AskMD?
AskMD can help with a wide range of health and healthcare navigation questions, including: • Symptom assessment ("I've had a headache and stiff neck for two day...
What will AskMD NOT answer?
AskMD will not: • Prescribe medication or recommend a specific medication for you to take • Provide a clinical diagnosis • Interpret your personal test results...
Can AskMD diagnose me?
No. AskMD is not a diagnostic tool. It can help you understand what your symptoms might indicate and help you find the right kind of care, but it cannot and doe...
Can AskMD recommend a medication for me to take?
No. AskMD can provide educational information about medications — what they treat, how they work, common side effects — but it will not tell you what medication...
What happens if I ask AskMD something clinical — like what dose of a medication I should take?
AskMD's clinical guardrail will recognize the question as requiring a licensed professional's judgment and will decline to answer directly. Instead, it will ack...
How does AskMD decide what to say in response to my question?
When you submit a question, AskMD's AI performs several steps: 1. Intent classification — determines what kind of question you're asking (gathering information,...
What is the four-stage care journey in AskMD?
AskMD guides you through a structured care journey: 1. Search — You describe your concern or question; AskMD helps clarify what you're experiencing 2. Assess —...
Does the AskMD AI read my health records during a conversation?
Yes. When your health records are connected, the AskMD AI can reference your documented conditions, medications, allergies, and care history to make its respons...
Does AskMD remember what I told it in a previous conversation?
AskMD saves your chat history, so you can return to a previous conversation. However, when you start a new conversation, the AI begins fresh. Your connected hea...
Can I trust what AskMD tells me about my health?
AskMD is built on clinically informed AI and draws from medical knowledge bases and clinical guidelines. However, AI can make mistakes, and the app displays thi...
What AI model powers AskMD?
AskMD uses Claude, an AI model developed by Anthropic, for its primary clinical reasoning and response generation. Claude is a state-of-the-art large language m...
Does AskMD's AI learn from my conversations?
Your personal conversations are not used to retrain the AI model. The model learns from its pre-training data managed by Anthropic — not from individual user se...
What does "AskMD uses AI and may make mistakes" mean?
This is a transparency notice that appears in the chat. AI language models — even highly capable ones — can occasionally produce information that is incorrect,...
Can I ask AskMD about a family member's health?
You can ask general health questions on behalf of a family member — for example, "What are the symptoms of appendicitis in children?" — and AskMD can provide ed...
Does AskMD cover mental health topics?
AskMD can provide information about mental health conditions, explain what different diagnoses mean, and help you find mental health providers. It will not prov...
What does AskMD do if I describe a medical emergency?
If your question or symptom description indicates a potential medical emergency, AskMD will immediately advise you to call 911 or go to the nearest emergency ro...
What are the 240+ clinical journeys AskMD supports?
AskMD has been trained across more than 240 distinct clinical topics — covering a broad range of medical conditions, symptoms, body systems, and health concerns...
Can I ask about preventive care and screenings?
Yes. AskMD can tell you what preventive screenings are recommended for your age and risk profile, explain what each screening involves, and help you find a prov...
What languages can I use in the AI chat?
AskMD's chat supports English, Spanish, and Russian. You can write your questions in any of these languages and receive responses in the same language.
Can I copy an AI response from the chat?
Yes. Each AI message has a Copy option that copies the text to your clipboard so you can paste it elsewhere — for example, to share with a family member or refe...
What sources does AskMD's AI use?
AskMD draws from clinical guidelines, medical literature, and a curated knowledge base built by Sharecare's clinical team. The AI synthesizes this information i...