Loading
Privacy PolicyConsumer health data privacyTerms of use
Copyright Sharecare © 2026.
Cookie policyYour privacy choices
Copyright Sharecare © 2026.
Loading
Back to support

Category: Troubleshooting

I see "No internet connection. Please check your network and try again." What does this mean?

AskMD requires an active internet connection. Connect to Wi-Fi or mobile data and try again.


Troubleshooting

Related topics

The app is slow or freezing. What should I try?The app won't load. What should I do?